# Bumara

> Help centre for Bumara — compliance, invoicing, payroll and inventory for Zambian businesses.

## Docs

- [Document vault](https://docs.bumara.com/account/document-vault.md): Every certificate, receipt and acknowledgement in one place, attached to the record it belongs to.
- [Reminders and notifications](https://docs.bumara.com/account/notifications.md): Choosing what Bumara tells you about and where — in-app, email or WhatsApp.
- [Organisation settings](https://docs.bumara.com/account/organisation-settings.md): Your business details in Bumara, what depends on them, and how to change them safely.
- [Plan and billing](https://docs.bumara.com/account/plan-and-billing.md): What each plan includes, the add-ons available, and how to change your subscription.
- [Security and privacy](https://docs.bumara.com/account/security-and-privacy.md): How your data is protected, what you control, and the habits that keep your account safe.
- [Team and roles](https://docs.bumara.com/account/team-and-roles.md): Every role in Bumara, exactly what each can see and do, and how to choose the right one.
- [Authorised representative](https://docs.bumara.com/compliance/authorised-representative.md): Naming someone to act for your business with a regulator, and keeping that authorisation valid.
- [Documents and evidence](https://docs.bumara.com/compliance/documents-and-evidence.md): Uploading documents, attaching them to filings, and building the evidence trail a regulator or auditor will ask for.
- [Findings and recommendations](https://docs.bumara.com/compliance/findings-and-recommendations.md): Working through what your compliance health check found — reading findings, disputing them, and acting on recommendations.
- [Messages and timeline](https://docs.bumara.com/compliance/messages-and-timeline.md): How the Bumara team asks you for things, how to reply, and how to read the history of any record.
- [Obligations and filings](https://docs.bumara.com/compliance/obligations-and-filings.md): Where your obligations come from, how due dates are calculated, and how to work a filing from start to finish.
- [Compliance overview](https://docs.bumara.com/compliance/overview.md): How obligations, filings, tasks and documents fit together — the model behind everything Bumara files for you.
- [Paying fees](https://docs.bumara.com/compliance/paying-fees.md): Regulator fees and handling fees — what you are charged, how to pay, and how payment is verified before submission.
- [Request a service](https://docs.bumara.com/compliance/request-a-service.md): One-off regulator jobs — registrations, name changes, restorations — and how to raise and track them.
- [Submitting to a regulator](https://docs.bumara.com/compliance/submitting-to-a-regulator.md): What happens when you request submission, what blocks it, and how to track a submission through to acceptance.
- [Working a task](https://docs.bumara.com/compliance/working-a-task.md): The kinds of task Bumara gives you, how to complete each one, and what to do when you are stuck.
- [Frequently asked questions](https://docs.bumara.com/help/faq.md): The questions people ask most about compliance, invoicing, payroll and inventory in Bumara.
- [Glossary](https://docs.bumara.com/help/glossary.md): Every term Bumara and the Zambian regulators use, explained in plain language.
- [Statuses explained](https://docs.bumara.com/help/statuses.md): Every status in Bumara, what it means, and what you should do about it.
- [Troubleshooting](https://docs.bumara.com/help/troubleshooting.md): The problems people actually hit in Bumara, and how to resolve each one.
- [Bumara Help Centre](https://docs.bumara.com/index.md): Run your business and stay compliant with PACRA, ZRA, NAPSA and NHIMA — invoicing, payroll, inventory and filings in one place.
- [Adjustments](https://docs.bumara.com/inventory/adjustments.md): Increasing or decreasing stock with a documented reason — damage, loss, corrections and opening balances.
- [Insights and reports](https://docs.bumara.com/inventory/insights.md): Stock value, low stock, movement history and profit — what the inventory dashboard tells you and what to do about it.
- [Items](https://docs.bumara.com/inventory/items.md): Creating and organising the things you stock — codes, units, reorder levels, barcodes and reference photos.
- [Inventory overview](https://docs.bumara.com/inventory/overview.md): Tracking stock in Bumara — items, locations, movements, counts, the till, and what your stock is worth.
- [Point of sale](https://docs.bumara.com/inventory/point-of-sale.md): Selling over the counter — building a cart, taking payment, printing a receipt, and how stock is deducted.
- [Sales and expenses](https://docs.bumara.com/inventory/sales-and-expenses.md): Lay-by sales, operating expenses and cash taken out of the till.
- [Scanning](https://docs.bumara.com/inventory/scanning.md): Barcode and camera scanning for the till and stock counts — how each works and when to use which.
- [Setting up inventory](https://docs.bumara.com/inventory/setting-up.md): Locations, units of measure and opening balances — the setup to complete before you start tracking stock.
- [Stock counts](https://docs.bumara.com/inventory/stock-counts.md): Counting what is physically there, reviewing the variances, and correcting your records.
- [Transfers](https://docs.bumara.com/inventory/transfers.md): Moving stock between your locations, with or without an in-transit stage.
- [Create and send an invoice](https://docs.bumara.com/invoicing/create-and-send-an-invoice.md): The full flow from a blank invoice to a sent one — line items, totals, PDF, email and ZRA transmission.
- [Credit and debit notes](https://docs.bumara.com/invoicing/credit-and-debit-notes.md): Correcting invoices after they have been sent — refunds, returns, adjustments and vendor claims.
- [Customers and vendors](https://docs.bumara.com/invoicing/customers-and-vendors.md): Building your customer and vendor directories, and using statements to manage what is owed.
- [Mining and export invoices](https://docs.bumara.com/invoicing/mining-and-export-invoices.md): Commercial, provisional and final invoices for mineral exporters, plus reverse VAT and import declarations.
- [Invoicing overview](https://docs.bumara.com/invoicing/overview.md): Your whole billing cycle in Bumara — quotes, invoices, payments, purchases and ZRA Smart Invoice.
- [Products and prices](https://docs.bumara.com/invoicing/products-and-prices.md): Building a catalogue of what you sell so invoicing is fast, consistent and correctly taxed.
- [Purchases](https://docs.bumara.com/invoicing/purchases.md): Recording vendor bills, managing what you owe, and keeping the purchase side of your books current.
- [Quotes and orders](https://docs.bumara.com/invoicing/quotes-and-orders.md): Quoting customers, converting accepted quotes to invoices, and raising purchase orders with vendors.
- [Recording payments](https://docs.bumara.com/invoicing/recording-payments.md): Logging money received and paid, allocating it to invoices, and dealing with part payments and overpayments.
- [Recurring invoices](https://docs.bumara.com/invoicing/recurring-invoices.md): Automating invoices you raise every month — retainers, subscriptions, rent and standing charges.
- [Reports and statements](https://docs.bumara.com/invoicing/reports-and-statements.md): The aging report, revenue trends, tax summary and customer statements — and what to do with what they tell you.
- [Setting up invoicing](https://docs.bumara.com/invoicing/setting-up.md): Company details, bank details, tax rates, numbering and PDF branding — the setup to do before your first invoice.
- [ZRA Smart Invoice](https://docs.bumara.com/invoicing/smart-invoice.md): Registering your device with ZRA, transmitting invoices, choosing when they go, and fixing failures.
- [Employees](https://docs.bumara.com/payroll/employees.md): Adding staff, bulk importing, assigning pay elements, and handling joiners and leavers.
- [Staff loans](https://docs.bumara.com/payroll/loans.md): Creating loans, automatic repayment from payroll, and handling early settlement and leavers.
- [Monthly inputs](https://docs.bumara.com/payroll/monthly-inputs.md): Entering absence, overtime, advances and ad-hoc deductions before your cutoff day.
- [Payroll overview](https://docs.bumara.com/payroll/overview.md): Paying your people in Bumara — setup, the monthly cycle, payslips, loans and statutory returns.
- [Pay elements](https://docs.bumara.com/payroll/pay-elements.md): Allowances and deductions — what is added to and taken from pay, how each is taxed, and how they affect statutory contributions.
- [Payslips](https://docs.bumara.com/payroll/payslips.md): Generating, distributing and explaining payslips — and what employees can see for themselves.
- [Running payroll](https://docs.bumara.com/payroll/running-payroll.md): Preview, process, approve, pay and reconcile — the monthly pay run from start to lock.
- [Setting up payroll](https://docs.bumara.com/payroll/setting-up.md): The five setup steps to complete before your first pay run, plus registering with NAPSA and NHIMA.
- [Statutory returns from payroll](https://docs.bumara.com/payroll/statutory-returns.md): Producing and filing your PAYE, NAPSA and NHIMA returns from a completed pay run.
- [NAPSA and NHIMA](https://docs.bumara.com/regulators/napsa-and-nhima.md): Monthly pension and health insurance contributions for your employees — registration, calculation and filing.
- [Regulators in Bumara](https://docs.bumara.com/regulators/overview.md): How regulator workspaces work, what connecting a regulator does, and what Bumara handles on your behalf.
- [Annual returns](https://docs.bumara.com/regulators/pacra/annual-returns.md): The yearly PACRA filing that keeps your company in good standing — what it contains, when it is due, and what happens if you miss it.
- [Business name registration](https://docs.bumara.com/regulators/pacra/business-name-registration.md): Register a trading name with PACRA for a sole proprietor or partnership.
- [Company registration](https://docs.bumara.com/regulators/pacra/company-registration.md): Register a limited company with PACRA — directors, shareholders, share capital and registered office.
- [Name clearance](https://docs.bumara.com/regulators/pacra/name-clearance.md): Check whether your proposed business name is available with PACRA and get it approved — the first step in any registration.
- [PACRA overview](https://docs.bumara.com/regulators/pacra/overview.md): What you do with PACRA in Bumara — registrations, name services, annual returns and company changes.
- [ZRA overview](https://docs.bumara.com/regulators/zra/overview.md): Working with the Zambia Revenue Authority in Bumara — tax types, TPIN, monthly returns and Smart Invoice.
- [PAYE returns](https://docs.bumara.com/regulators/zra/paye.md): Filing your monthly Pay As You Earn return with ZRA, using figures from your payroll run.
- [Turnover tax](https://docs.bumara.com/regulators/zra/turnover-tax.md): The simplified monthly tax regime for smaller businesses — who qualifies, how it is calculated, and how to file.
- [Withholding tax](https://docs.bumara.com/regulators/zra/withholding-tax.md): Tax you deduct when paying certain suppliers, and how to file the monthly return with ZRA.
- [Compliance health check](https://docs.bumara.com/start/compliance-health-check.md): How Bumara reviews your standing with every regulator, what the health score means, and what to do with the findings.
- [Create your account](https://docs.bumara.com/start/create-your-account.md): Sign up, verify your email, and create or join an organisation in Bumara.
- [Find your way around](https://docs.bumara.com/start/find-your-way-around.md): The layout of Bumara — the dashboard, the sidebar, workspaces, and the patterns that repeat everywhere.
- [Invite your team](https://docs.bumara.com/start/invite-your-team.md): Bring colleagues into Bumara and give each of them the right level of access.
- [Set up your business](https://docs.bumara.com/start/set-up-your-business.md): Enter your organisation details, connect your regulators, and let Bumara work out what you owe and when.
- [What is Bumara?](https://docs.bumara.com/start/what-is-bumara.md): What Bumara does for a Zambian business, who it is built for, and how the pieces fit together.