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Your organisation settings are the foundation everything else is built on. Entity type drives which obligations you carry. Financial year end drives your annual due dates. Legal name appears on every regulator submission.

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What is held here

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The two fields that matter most

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Entity type

Company, business name, partnership, trust or NGO. This decides which obligations Bumara creates and which services you are offered. A company files annual returns; a business name does not. Company-only PACRA services are hidden from a business name.
Changing entity type after setup does not reshape existing filings. It only affects what is created afterwards. If it was wrong at setup, the obligations created from it were wrong too — raise it through support rather than simply changing the field.

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Financial year end

Entered as a day and month. Annual return due dates are calculated from it. Filings that already exist keep the due dates they were created with. Only future filings use a changed year end.

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Changing your details

1

Open Settings, then Organisation

Only Owners and Admins can change these.
2

Make the change

Fields are validated as you type.
3

Save

The change is recorded in your audit trail with your name and the time.
4

Check what it affected

See the table below.

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What each change affects

The pattern is consistent: changes apply forward. Historical documents keep the details they were issued with, because that is what the recipient holds. If your business legally changes its name, the order matters:
1

Clear the new name with PACRA

See Name clearance.
2

File the change of name with PACRA

A service request. You will receive an amended certificate.
3

Update your organisation settings

Only once the change is legally effective.
4

Notify the other regulators

ZRA, NAPSA and NHIMA all need to know.
5

Tell your customers and vendors

Particularly anyone paying you by bank transfer.
Do not change the legal name in Bumara before the change is registered with PACRA. Submissions made under a name PACRA does not recognise will be rejected.

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Support

The support option in Settings is for questions that are not about a specific filing — how a feature works, a billing query, a problem with your account. Questions about a specific filing or service request should be raised as a message on that record, so the context travels with them. See Messages and timeline.

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The audit trail

Every change to your organisation settings is recorded: what changed, from what to what, who did it and when. This matters more than it sounds. When a regulator queries why a submission carried a particular address, the audit trail answers it.

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Closing your account

If you stop using Bumara:
1

Export your data first

Invoices, payroll records, documents. Do this before anything else.
2

Complete or cancel anything in flight

Filings and service requests in progress.
3

Settle any outstanding fees

Regulator fees and subscription charges.
4

Contact support to close the account

Retention of your data after closure follows your agreement.
Closing your Bumara account does not end your regulatory obligations. Your filings remain due, and the regulators will continue to expect them. Make arrangements for how they will be met.
Related: Team and roles and Plan and billing.
Last modified on August 4, 2026