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Some regulators — PACRA in particular — require a named person authorised to act on behalf of your business. Without a valid authorisation, Bumara cannot lodge submissions with that regulator for you.

Who it should be

Someone with the standing to bind the business:
  • A director
  • The company secretary
  • The owner, for a business name or sole trader
  • A partner, for a partnership
It should be someone reachable. If the regulator queries a submission, they will contact this person.

Setting one up

1

Open the regulator workspace

Go to the regulator, then Authorisation.
2

Enter the representative's details

Full name as it appears on their identification, their role at your business, email address and phone number.
3

Upload the letter of authority

A signed letter on your letterhead authorising that person to act for the business with that regulator. Some regulators have their own prescribed form — the page tells you if so.
4

Set the validity period

A start date and an end date. Keep the period sensible — a year is common. An open-ended authorisation is harder to control if the person leaves.
5

Save and wait for approval

The authorisation is created as Pending and reviewed. Once approved it becomes active.

Authorisation statuses

Keeping it valid

Bumara warns you before an authorisation expires. Renew it before the date, not after — an expired authorisation discovered on a deadline day is a bad afternoon.
If your authorised representative leaves the business, replace the authorisation immediately. Removing someone from your Bumara team does not revoke their regulator authorisation — these are separate things. A regulator acting on a letter naming someone who has left is a problem you do not want.

Changing your representative

1

Revoke the existing authorisation

Open it and choose Revoke. It stops being valid immediately.
2

Create a new one

Enter the new person’s details and upload a new letter of authority naming them.
3

Check for in-flight submissions

Anything already with the Bumara team may need to wait for the new authorisation to be approved. Raise a message on the affected filing if a deadline is close.

Which regulators require it

Where a regulator does not require one, the Authorisation page still exists but is optional.

What it does not do

An authorisation is about the regulator, not about Bumara. It does not:
  • Give that person any additional access inside Bumara — that is controlled by their role
  • Allow them to approve payments or run payroll
  • Replace the need for proper director resolutions where the regulator requires those separately

If a submission is blocked by authorisation

You can still request submission with a missing or expired authorisation — that gate is not checked at request time. The block happens later, when the team goes to lodge with the regulator, and you receive a message telling you so. This costs days. Check your authorisation status at the start of any period where you expect to file, rather than discovering the problem mid-submission.
Last modified on August 4, 2026