How it works
1
You complete the intake questionnaire
A short set of questions about your business: which regulators you are registered with, when
you last filed with each, whether you have employees, your approximate turnover. Answer as
accurately as you can — this is what the review is scoped against.
2
You provide access where needed
For some regulators the team needs to see your portal records. You can supply credentials
securely, or provide statements and notices yourself. If neither is provided, that regulator’s
check may be recorded as blocked.
3
The team reviews each regulator
One review per regulator, worked in parallel. ZRA is always treated as urgent because tax
exposure grows fastest. The whole assessment is targeted at 72 hours.
4
Findings appear as they are confirmed
You do not wait until the end. As each issue is verified it appears in your findings list.
The page refreshes itself every couple of minutes.
5
You receive a score, an outcome and recommendations
When every regulator check is finished, the assessment completes with an overall health
score, an outcome band, and a list of recommended actions.
What you see while it runs
You only see findings once they have been confirmed. Issues still being investigated are
not shown, so the list does not flicker with items that turn out to be nothing.
Regulators covered
Only regulators you told Bumara you are registered with are reviewed. The rest are skipped.
Reading a finding
Each finding tells you six things:
A finding may also be marked as accruing, meaning the penalty or interest is still growing.
Accruing findings are the ones to deal with first.
The health score
The score runs from 0 to 100. It starts at 100 and deductions are applied for what was found:
The score cannot go below 0. A provisional score is shown while the review runs; the
verified score is set when it completes.
The outcome band
A clean outcome moves your account to fully active. Any other outcome moves you to
provisionally active — you can use Bumara normally while the recommended actions are worked through.
Disputing a finding
If a finding is wrong — you have proof of payment, or the period is not yours — say so.1
Open the finding
In the findings list, find the row and choose Dispute.
2
Explain why
Write what you believe is wrong and what evidence you have. Be specific: “Paid on 14 March,
receipt attached” is far more useful than “This is not correct”.
3
Attach your evidence
Upload the receipt, statement or acknowledgement that supports your position.
4
Wait for review
The finding is marked Disputed and the Dispute button is disabled. The team reviews it
against the regulator’s records.
Recommendations
Every confirmed finding produces a recommendation — the specific action Bumara suggests. Related findings for the same regulator are bundled into one recommendation so you are not given five separate actions for what is really one job.
For each recommendation you can:
- Proceed — Bumara starts the work. A service request or obligation is created for you.
- Defer — not now. You can add a reason, and it stays in your list.
- Dismiss — remove it from your view entirely.
The report
Once the assessment completes, a downloadable report becomes available covering every regulator checked, every confirmed finding with amounts, and every recommendation. It is not available while the assessment is still running.Running it again
You can submit a new intake at any time — after clearing your findings, or if your circumstances change. Doing so starts a fresh assessment and marks the previous one as superseded. Every past assessment is kept, so you can show how your compliance position has improved over time.Findings and recommendations stay available in your account after the assessment completes.
See Findings and recommendations for working
through them day to day.