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Recording payments is what keeps your outstanding figure honest. An invoice paid but not recorded shows as overdue, and you chase a customer who has already paid — which costs you more than the five minutes recording it would have taken.

Two ways to record a payment

From the invoice

Fastest when you know which invoice the money is for.
1

Open the invoice

From Sales → Invoices.
2

Choose Record payment

The amount defaults to the full outstanding balance.
3

Enter the details

4

Submit

The invoice status updates automatically to Partially paid or Paid.

From the Payments section

Better when one payment covers several invoices, or you are working through a bank statement.
1

Open Payments and choose New payment

From the Invoicing sidebar.
2

Select the customer or vendor

Their outstanding documents are listed.
3

Enter the payment details

Amount, method, date, reference.
4

Allocate it

Tick the invoices this payment settles. You can split one payment across several, in full or in part.
5

Save

Every allocated invoice updates its status.

Always record the reference

A payment recorded without a reference cannot be traced back to your bank statement. When reconciling — or when a customer disputes whether they paid — the reference is the only thing that settles it. Record it every time.

Part payments

1

Record what actually arrived

Not the invoice total. Record K3,000 against a K10,000 invoice if that is what came in.
2

The invoice becomes Partially paid

The remaining balance stays outstanding and continues to age.
3

Record subsequent payments the same way

Each one reduces the balance further.
4

It becomes Paid when the balance reaches zero

Automatically.
Note what the customer promised for the remainder. A part payment usually comes with a commitment about the rest — record it so whoever chases next knows.

Overpayments

If a customer pays more than the invoice: Do not simply record the invoice as paid and ignore the difference. The money is real and will be asked about.

Payments to vendors

The same process in reverse. Record what you paid, against which vendor bill, with the reference. This is what makes your vendor statements and your cash position accurate — and if the payment is subject to withholding tax, recording it properly is what puts it on your monthly return.

Voiding a payment

If you recorded a payment in error — wrong amount, wrong invoice, wrong customer:
1

Open the payment

From Payments.
2

Choose Void

Give a reason.
3

The allocation reverses

Affected invoices return to their previous status.
4

Record it correctly

The voided payment stays visible in the audit trail. It is not deleted.
Voiding is not deleting. The original payment record remains, marked void, with the reason. This is deliberate — a payment record that could simply vanish would be worthless as evidence.

Reconciling against your bank

A weekly discipline worth keeping:
1

Open your bank statement and your payments list

For the same period.
2

Match by reference

Each receipt on the statement should have a matching payment recorded.
3

Investigate anything on the statement but not in Bumara

Usually a payment nobody recorded. Find which invoice it belongs to.
4

Investigate anything in Bumara but not on the statement

Usually a cheque that has not cleared, or a payment recorded optimistically.
5

Fix the differences

Record what is missing; void what should not be there.

Cheques

Record a cheque as a payment when you receive it, but be aware it is not money until it clears. If a cheque bounces, void the payment — the invoice returns to outstanding, which is the truth.

Practical habits

  • Record daily. Not weekly, and certainly not at month end.
  • Reference every payment. Without exception.
  • Use the date the money arrived. Not the date you are entering it.
  • Allocate immediately. An unallocated payment helps nobody.
  • Reconcile weekly. Small differences found early are easy; three months of them are not.
Related: Reports and statements for the aging report and chasing what is overdue.
Last modified on August 4, 2026