If you bill the same customer the same amount every month, set it up once and let Bumara raise it.
Recurring invoices remove the month-end scramble and, more importantly, they remove the month you
forget.
What to automate
The test is simple: if the amount and the lines are the same every period, automate it.
Setting one up
Open Recurring from the Invoicing sidebar
Choose New recurring invoice.
Select the customer
From your directory.
Build the invoice
Line items, quantities, prices and tax rates — exactly as on a normal invoice. This becomes the
template for every occurrence.
Set the start date
When the first invoice should be raised.
Set the end date, or leave it open
Give it an end date if the contract has a term. An open-ended schedule keeps billing until you
stop it, which is fine if you remember it exists.
Choose automatic or manual
Save
The schedule is active from the start date.
Start on manual for a month or two. Check what Bumara produces before letting it send to
customers unattended. Once you trust it, switch to automatic.
Managing schedules
The recurring list shows every schedule with its customer, amount, frequency, next date and status.
Changing the amount
Editing a recurring schedule affects future invoices only. Anything already raised stands.
If you are increasing prices:
Tell the customer first, in writing
A price increase appearing without warning on an automatic invoice damages the relationship
more than the increase itself.
Agree the effective date
Usually the start of a billing period.
Update the schedule before that date
Change the line prices.
Check the first invoice after the change
Switch to manual for that one occurrence if you want to be certain.
What to watch
An automatic schedule keeps invoicing a customer who cancelled six months ago. Review your
schedules quarterly and end the ones that should have stopped.
Price changes in your catalogue
Updating a product price does not retrospectively change a recurring schedule that was built
with a fixed line price. Check both.
A schedule with no end date outlives the contract it was based on. Set end dates that match
your agreements.
Two schedules for the same customer means two invoices a month. It happens when someone sets
up a second schedule rather than editing the first.
If Smart Invoice applies to you, automatically generated invoices need transmitting too.
Check they are going through — see Smart Invoice.
The monthly review
Five minutes, once a month:
Open the recurring list
Look at every active schedule.
Confirm each customer is still a customer
End anything that should have stopped.
Check the amounts are current
Against your actual agreements.
Check the invoices raised last month went out
And were transmitted to ZRA if that applies.
Check they are being paid
Automation removes the work, not the responsibility. An unattended schedule invoicing a departed
customer for a year is worse than no automation at all — you have twelve invoices to credit and
an awkward conversation.