The dashboard
Beneath these sit a revenue trend and a breakdown by document status.
The aging report
The most important report in invoicing. It groups what customers owe by how late it is.How to use it
1
Open it weekly, on a fixed day
Invoicing → Reports → Aging. Consistency matters more than which day.
2
Start at the oldest
Recovery rates fall sharply with age. The 90-day column deserves your attention before the
7-day one.
3
Work down the list by amount
Within each bucket, largest first.
4
Record what you were told
Note the promise and the date on the invoice, so whoever chases next has the history.
5
Escalate on a schedule, not on mood
Reminder at 7 days, call at 30, stop supply at 60, demand at 90. Apply it consistently and
customers learn where your line is.
Revenue report
Revenue over time, by day, week or month.
Remember credit notes reduce revenue in the month they are issued, not the month of the original
invoice. A month with heavy returns will look weaker than the trading justified.
Tax summary
Tax collected by rate over a period. This is what feeds your tax filings.1
Run it for the filing period
Match the period exactly to what you are filing.
2
Check the figures against the return
Your tax summary and your ZRA return should agree. If they do not, find out why before filing.
3
Confirm the rates look right
An unexpected amount at a rate you rarely use usually means a line was taxed wrongly.
4
Keep it as evidence
Export it and attach it to the filing. See
Documents and evidence.
Customer statements
A statement lists every transaction with one customer and shows the balance.1
Open the customer and choose Statement
Set the period.
2
Review it
Invoices, credit notes, payments, running balance and aging.
3
Send it
Download as PDF or email directly.
Vendor statements
The same in reverse. Use them to reconcile against the vendor’s own statement before paying, and to catch duplicated bills or unapplied credit notes.Exporting
Most reports export to Excel or CSV for:A monthly reporting routine
Weekly
Weekly
- Open the aging report
- Chase everything past 30 days
- Record what customers promised
- Reconcile payments against your bank
Monthly
Monthly
- Send statements to every customer with a balance
- Review revenue against last month and against target
- Run the tax summary and reconcile it to your filings
- Reconcile vendor statements
- Review recurring schedules
- Check for failed ZRA transmissions
Quarterly
Quarterly
- Review the aging trend across the quarter — is it improving?
- Assess whether anything past 90 days is genuinely collectable
- Review payment terms per customer against actual behaviour
- Review pricing against margins
Numbers worth watching
Related: Recording payments and
Customers and vendors.